Priority Support

 

Even with all of the advances in remote-support technology, some IT problems require onsite troubleshooting. SEIMITSU’s seasoned support personnel can deliver on-site technical services anywhere in the greater Savannah and Augusta areas.

Our priority support service includes having SEIMITSU professionals on-site at your location to design, document, maintain, and optimize every aspect of your IT systems. These services are delivered on a scheduled basis, and range from virus detection, extraction, and other network security management issues to computer support, help desk services, and network troubleshooting. Our many on-site services include:

    • Maintenance of systems and network documentation to record proper configuration
    • Hardware and software installation, configuration, and upgrades
    • Desktop and laptop computer support
    • Data protection, back up, recovery, and other network security management services
    • Internet and email connectivity and configuration
    • Wireless network installation, configuration, and security

Preventative Maintenance
In addition to scheduled on-site services, we can supply monthly maintenance to check your computers for spyware, Windows updates, and any other issues. While not a replacement for complete on-site support, this service is a cost-effective method for managing critical network elements. Our preventative maintenance service provides:

    • Anticipation and quick resolution of network issues before they become major problems
    • Remote server support for fast issue resolution and reduced downtime
    • Thorough inspection of event logs and other key server components as preemptive action to failures

 

Interested in SEIMITSU Services?
Contact us
to find out how SEIMITSU can help meet your needs.

 

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