Priority Support
Even with all of the advances in remote-support technology, some IT problems require onsite troubleshooting. SEIMITSU’s seasoned support personnel can deliver on-site technical services anywhere in the greater Savannah and Augusta areas.
Our priority support service includes having SEIMITSU professionals on-site at your location to design, document, maintain, and optimize every aspect of your IT systems. These services are delivered on a scheduled basis, and range from virus detection, extraction, and other network security management issues to computer support, help desk services, and network troubleshooting. Our many on-site services include:
- Maintenance of systems and network documentation to record proper configuration
- Hardware and software installation, configuration, and upgrades
- Desktop and laptop computer support
- Data protection, back up, recovery, and other network security management services
- Internet and email connectivity and configuration
- Wireless network installation, configuration, and security
Preventative Maintenance
In addition to scheduled on-site services, we can supply monthly maintenance to check your computers for spyware, Windows updates, and any other issues. While not a replacement for complete on-site support, this service is a cost-effective method for managing critical network elements. Our preventative maintenance service provides:
- Anticipation and quick resolution of network issues before they become major problems
- Remote server support for fast issue resolution and reduced downtime
- Thorough inspection of event logs and other key server components as preemptive action to failures
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Interested in SEIMITSU Services?
Contact us to find out how SEIMITSU can help meet your needs.
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